Please try the followings:

Check if [Control Panel] -> [Administrative Tools] -> [Services] -> [Online Backup Scheduler] is available and started

Check if C:\Program Files\OBM\home.txt contains the home directory for your backup account (e.g. C:\Documents and Settings\Administrator\.obm)

Check if C:\Program Files\OBM\jvm\bin\SchedulerOBM.exe exists

Check if C:\Program Files\OBM\log\Scheduler\info.log contains the startup loading entry, e.g.
[2005/12/12 12:42:44] OS Name=Windows XP
[2005/12/12 12:42:44] OS Version=5.1
[2005/12/12 12:42:44] Scheduler Version=5.0.1.3e
[2005/12/12 12:42:44] Java Vendor=Sun Microsystems Inc. Version=1.4.2_10
[2005/12/12 12:42:44] [info] Starting Scheduler, User:'backup-account', Home:'C:\Documents and Settings\Administrator\.obm'

Check if C:\Documents and Settings\Administrator\.obm\log\Scheduler\debug.log contains the debugging information for your scheduler

If your system settings is not the same as the above steps, please download a new installer (obm-win.exe) from our website and try again.